Friday, July 25, 2008

For the love of customer service

The Thing on the Thing with the Thing

Employee: “Thank you for calling ***. How can I direct your call?”

Customer: “Do you have any of those things you can put on tables?”

Employee: “Like a table cloth?”

Customer: “No. They’re those things you can put on tables.”

Employee: “Ma’am, you can put a lot of things on tables.”

Customer: “Well I don’t know what they’re called! You’re the one who should know!”

Employee: *face on desk*

For anyone who has ever been in customer service - The Customer is Not Always Right.

You’re welcome.

No comments:

Post a Comment